Shipping & Returns

SHIPPING & RETURNS

Shipping Policy

Generally, our customers will receive their ordered item within 7-30 business days (depending on your location). Orders are generally shipped within 24-72 hours (business days). Saturday & Sunday , All major holidays are not business days. Please check your email for your package tracking number. If you have any questions please contact us through email admin@watint.com.au .Please make sure your Delivery address  is valid, PO Box and restricted area are forbidden.

 

If the customer changes the shipping details set by WAT it may result in the package no longer being covered by the insurance and WAT will not be liable (i.e. changing the package from signature to authority to leave)

For shipping of blasters please contact us

Contact Us for shipping outside of Queensland and Western Australia

International Shipping Disclaimer:

The buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.


As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipping costs.

Return & Exchange Policy
  • If you find any issue on the product, please contact us in 24 hours of receiving your item(s) for any kind of question

  • Unreasonable refund is not acceptable unless the item(s) is faulty due to a manufacturing defect. 

  • Any item that feature a manufacturing defect will have the return shipping cover if the item is still within a reasonable condition

  • The returned item(s) must be in new and unused condition. It also must contain all original products & accessories with the original packaging and box to qualify for a return.

  • The customer has to afford all return shipping fee and any tax may cause for a change of mind.

  • The original shipping/handling fees are non-refundable.

  • Refunds will be given after the goods are returned and verified received by WAT INTERNATIONAL PTY LTD.

  • This return policy does not cover any item(s) that are abused, altered, misused, or damaged by accident or purposely. You the buyer understands that these products are moderately durable objects, but they are not indestructible. If these products/item(s) are mishandled or roughly handled the product will be damaged. You the buyer understands that and the return policy does not cover such conditions.

  • You the buyer understands that it is fully your responsibility to check your local laws and tax regulation before purchasing this product(s)/item(s).

  • WAT INTERNATIONAL PTY LTD retain the final decision to all return request